Novant Health, Winston-Salem, NC Manager of Learning Systems Technology & Leadership Development
Responsible for leading strategic development and implementation for enterprise leadership development programs and transformative learning
technology enablement within our organization through the deployment of consultative services, innovative learning technologies, impactful content design, and timely learning analytics.
Technology Enabled Learning
- Provided leadership in the development of an enterprise technology
enabled learning strategy. - Reduced costs $90,000 over the duration of a new agreement to make
room for new users and increased the regulatory compliance
completion rate from 80% to 98% in first year. - Transitioned Learning Management System for new acquisition resulting
in reducing operational costs by nearly 50% in 2023, 65% in 2024. - Delivered a 22% reduction in enterprise compliance delinquency for
30,000 users. - Developed strategy for enterprise learning analytics dashboard for all
regulatory, compliance, leadership courses. - Increased enterprise CBL efficiency by implementing a new gateway
LMS role that expanded access for key business stakeholders to
maintain Instructor Led training content. - Developed a new emerging learning technology strategy to support
expansion of technology enabled learning solutions for enterprise.
Lowe's Companies Inc., Mooresville, NC Senior Learning Technology Consultant & Content Support Analyst
- Facilitated Leadership Essentials Coaching sessions for corporate leadership
attendees - Evaluated work products of multiple vendors to ensure content followed
established standards. - Analyzed and refined learning technology solutions, tools, and
processes, including leading the selection, deployment, and learning
plan for a new enterprise e-learning authoring platform. - Collaborated with key global stakeholders in India to identify and resolve
content issues. - Consulted with Learning and Development program representatives to create,
update, and test enterprise L&D content in the Learning Management System. - Provided consultation to program managers and instructional designers
design leads regarding implementation strategy consistent within the
existing learning framework.
I-ABLE Consulting, LLC, Peoria, IL
I-ABLE Consulting, LLC in Peoria, IL is a human performance improvement, life
skills coaching, and learning technology consulting firm. It plays an instrumental
role in developing leadership workshops and seminars to enhance professional
growth. The firm's expertise extends to providing learning technology consulting,
aiding in the onboarding process of new supply chain owners and agents
through certification, and leadership development programs. I-ABLE Consulting
also takes an active part in youth empowerment by implementing the John
Maxwell YouthMax program, targeted at nurturing leadership skills among
middle and high school students.
Owner
- Designed and developed IMAGINE-ABLE Leadership framework for building
transformational organizational leaders. - Designed and developed leadership portal for clients to Directed operations
of a human performance improvement, life skills coaching, and learning
technology consulting firm responsible for developing leadership
workshops/seminars. - Provided user experience consulting for Fortune 50 clientele for
onboarding new supply chain owners, agents, including certification,
licensure, and leadership development. - Implemented John Maxwell YouthMax youth leadership program &
curriculum for middle & high school students.
Caterpillar, Inc., Peoria, IL LMS Team Leader & Senior Learning Systems Consultant
Provided consulting services and innovative learning technology solutions
within Caterpillar University. Including supporting 80,000 global dealer LMS
subscribers, developing global training programs, and synthesizing metrics
for business intelligence & executive dashboards. Identified and deployed
learning tech solutions, global training programs with translation services,
and designed dealer job role competency frameworks. Additional
responsibilities leading software and app development projects, designing
dealer job role competency frameworks, and managing vendor relationships
- Designed and Deployed DLMS Administrator role for 150+ global dealers
to support the deployment of new learning systems platform - Designed and deployed learning conference in four global regional
markets (EAME, APD, LACD, and NACD) to provide leadership and
support to systems administrator role. - Secured 70,000 new users by researching and deploying innovative and
integrated learning technology solutions that helped grow the dealer
subscription base from 10,000 to 80,000. - Generated 50,000+ subscribers, 10,000 certified sales professionals, and
$7M in subscription revenue while managing numerous, simultaneous projects. - Developed scalable global train the trainer program for over 200+ global
dealer learning management system administrators that included a
continuous program evaluation component. - Synthesized learning system data into monthly, quarterly, and annual executive
summary dashboards to support 150+ global dealer system administrators. - Led the strategic development of leading-edge technology to support global
Learning Management Systems (LMS) initiatives in analyzing business pro - Designed, tested, reviewed, and deployed software and LMS updates
- Deployed Caterpillar’s first mobile Flash Card game app developed for
iOS and Android devices, leveraged Google Analytics reporting to build
learning strategy for increasing retention. - Integrated business intelligence dashboard for providing dealer leaders
key learning metrics. - Interfaced with key stakeholders, providing key metrics gathering on dealer safety
Leveraged the development of games, augmented reality, virtual reality, - and wearable mobile devices by making comprehensive recommendations
regarding the viability of technologies. - and assessments to support Global Construction and Infrastructure
dealer training efforts